Chapter 7
Social Psychology:
Past, Present, and Some Predictions for the Future
Nyla R. Branscombe, University of
Kansas and
Russell Spears, University of Amsterdam
Social
psychology has always been driven, to some extent, by the prevailing
concerns of the day. Even when not explicitly directed by funding
agencies and policy makers, social psychologists have drawn their
impetus for research from newsworthy social phenomena, such as
racism, altruism, and the AIDS crisis. This approach has not only
led to a proliferation of applied research implementing established
theory in a range of assessment and intervention programs, but
it has also led to further theoretical developments. Some of the earliest advances in social psychology
on topics, such as group dynamics and social influence, were supported
by government funds, around the time of the World War II. Very
practical issues, such as how to maintain
group morale among the troops (Stouffer, Suchman, DeVinney,
Star, & Williams, 1949) and how to persuade homemakers to
serve cheaper cuts of meat (Hovland, Janis, & Kelley, 1953),
reflected the social concerns of that period.
A balance between the basic
and applied wings of the field will need to be maintained if social
psychology is to remain healthy, and ongoing changes in society,
such as increasing cultural diversity, are likely to influence
the direction of such research.
Social psychology offers a staggering array of topics that
appeal to both seasoned and beginning researchers.
Our own research has
been especially directed towards understanding the mechanisms
underlying, and potential means of intervening in, socially relevant
intergroup conflict situations. Before addressing what we see
as useful directions for future work on this vexing problem, we
briefly consider the present social context in which social psychology
itself is embedded and how that is likely to influence its future
research agenda.
The Current Context of Social Psychology
We expect that the current trend
of funding research that focuses on the pressing issues of the
day will continue. For example, as long as a medical cure for
AIDS is far off, the importance of assessing and encouraging behavioral
solutions to such health problems is likely to remain a research
priority (see Snyder, 1993). That threats to health invite social
psychological intervention is equally evident in other areas,
such as smoking, drug abuse, and poor dietary habits, cases in
which behavioral prevention is better than a medical cure of the
ensuing problems. Therefore, social psychology has an important
role to play. Societal problems of this sort cost taxpayers billions
of dollars every year so investment in research designed to address
their prevention may have far reaching economic as well as social
consequences. Social psychology can provide insight into how social
influences affect our behavior, and how we might intervene. The
potential role of psychological shifts in self-definition and
social contextual factors have yet to be fully explored, and we
think this is a direction that social psychology should and will
move. We predict that some of
the most exciting research in these areas is yet come.
These examples of various
behavioral problems suggest that some of the most serious issues
facing humankind are "human-made." Social conflicts that arise from the need to
share the planet with people of different creeds and colors seem
to increase rather than diminish with the development of "civilization."
Conflicts between and within nations are not just political issues;
they invite social psychological analyses as a means of contributing
to their solution. Social psychology cannot hope to provide all
the answers to problems that have strong historical and economic
roots, but it has a part to play in helping us understand and
shape our world, especially where issues of self, identity, and
social interaction play a major role.
Obviously, the contributions that social psychologists
can make in reducing tensions between and among groups underscores
the value of creative research in this important area.
Social psychological
research has been traditionally divided into three general topic
areas, based on whether the emphasis is on the factors internal
to the individual or broader social processes. At the most intrapsychic
level, research topics that have been center stage have included
self and attribution processes, impression formation, and attitudes.
Research at the interpersonal level has focused on attraction
and close relationships, prosocial behavior, and aggression. At
the intergroup level, research has been aimed at understanding
stereotyping and prejudice, social influence processes, and the
impact of groups on the individual.
Within this tripartite taxonomy of
social psychological research, specialization is both to be expected
and functional: the sheer volume of empirical work makes it increasingly
difficult to keep up with the latest developments in all parts
of the field. This reality encourages young researchers to concentrate
early in their careers in a specialized area of social psychology,
but not without a cost. Such specialization produces
fragmentation in the field; evidence of this can be found in all
three areas of social psychology.
If the discipline is to make progress,
the principles developed and evidence accumulated in one part
of the field should be applicable to and overlap with those investigated
in other areas. Because an increasing division into discrete topics
thwarts theoretical integration, we consider here only those perspectives
that have provided a broader view of the field as a whole. "Grand
theories," aimed at explaining all of psychology in terms
of a few mechanisms (e.g., behaviorism, Freudian theory), have
been out of favor for some time.
Mid-range theories that address phenomena within a fairly
circumscribed area have been the norm. However, during the past
decade, three fairly encompassing theoretical frameworks aimed
at integrating a broad selection of social psychological findings
have been developed. We briefly review these three different perspectives
and point out how they differ from each other in terms of primary
research topics and their level of analysis. Then, in the remainder
of the chapter, we consider how the most social psychological
of these three frameworkstthe social identity and self-categorization
perspectivetcan be used further to unify the empirical findings
obtained in the field as a whole. We close with a discussion of
the processes that we see as requiring further research, and we
consider several specific new topics that are increasingly likely
to capture investigators' attention in the new millennium.
Unifying Theoretical Approaches
to Social Psychology
The View From Below: Cognitive
Psychology
One approach that is gaining momentum
involves an explicit focus on the potential neural mechanisms
underlying social behavior. To some extent, this movement towards
an increasingly molecular level of analysis reflects a continuation
of the borrowing of models and methods from cognitive psychology
that has been ongoing for some time. As described by Fiske and
Taylor (1991), the core of research in social cognition during
the past two decades has focused on the mental structures and
information processing principles employed by the individual perceiver
engaged in social judgment tasks. Researchers have and continue
to generate an impressive amount of research that describes the
structures and processes underlying the individual's conception
of self and others (Higgins & Bargh, 1987; Linville, 1987;
Markus, Smith, & Moreland, 1985; Smith & Branscombe, 1987;
Wyer & Srull, 1986).
They have also explored how people employ heuristics when
reasoning about social events (Branscombe & Cohen, 1990; Fong,
Krantz, & Nisbett, 1986; Kahneman, Slovic, & Tversky,
1982; Schwarz, 1990) as well as
how biases in social judgment might arise as a result of
cognitive capacity limitations (Fiske & Neuberg, 1990; Gilbert,
Pelham, & Krull, 1988; Hamilton & Sherman, 1989). Research
stemming from this tradition is increasingly employing connectionist
and neural network models in order to develop a "machine
code" for phenomena, such as impression formation and social
stereotyping (see Smith, 1996). We see this tendency to conceptualize
social judgment in terms of cognitive psychologys most recent
"bottom up" model as likely to underestimate the social
relational and motivational underpinnings of human behavior.
Within the social cognition
tradition, researchers have conceptualized emotional and motivational
factors primarily as moderators of normal cognitive processes.
That is, emotion and motivation have been conceived of as "add-on"
factors rather than ones that are integral to all social judgment
and behavior. Thus, a variety of investigators have manipulated
the mood state of participants by some means that is irrelevant
to the task at hand (Bodenhausen, 1990; Fiedler, 1990; Forgas,
1995) in order to assess how social judgment and memory might
be affected. For
example, after being told that they will be participating in two
unrelated studies and that the first study concerns responses
to film stimuli, respondents may be shown a comedy, a sad film
segment, or a neutral control. Introduced as a separate study
on impression formation, the task involves manipulation of the
features of the target persons or the conditions under which the
judgments are rendered. This method assesses the role of different
mood states that may be pre-existing when people are required
to make judgments. Within this type of paradigm, moods may influence
social processes by altering how the initial information about
the target is encoded and what strategy is used to make the judgment.
Thus, emotion is expected to limit the cognitive resources available
to the individual, resulting in judgments that are more mood-driven
and less individuated or responsive to variations in the specific
target information provided. The mood state itself can create
inaccuracy in person perception by eliciting heuristic means of
assessing the likability of the target persons, with perceivers
simply assessing their mood state and using that as a basis for
judgment (Isen, 1987; Schwarz,
1990; Worth & Mackie, 1987). The relationship of the target
persons to the self, or what kind of affect those persons might
evoke in the respondent, has not been focused on in this research.
In contrast to mood states,
motivation has been conceptualized as the means by which the accuracy
of social perception can be enhanced. If motivational factors
influence people's willingness to put forth the necessary effort
to arrive at a more individuated and less stereotypic impression
of others, judgment accuracy may increase (Fiske & Pavelchak,
1986; Showers & Cantor, 1985). The underlying assumption is
that focusing on how members of groups are similar to each other
is easier than focusing on how individuals differ from one another,
with perceived similarity among group members being defined as
the essence of social stereotyping. From this perspective, perceived
similarity among individual group members is less accurate than
perceived differences among members of a group. Social motivations
might determine the level of categorization that is employed. For example, whether people
are perceived as group members rather than as distinctive individuals
can influence categorical judgments.
In addition, their judgments might occur in ways that are
consistent with the perceivers own position within the social
hierarchy. These complications are
neglected when motivation and emotion are conceptualized primarily
as external moderators of basic social cognition processes rather
than as integral to human social perception and evaluation.
The View From Our
Past: Evolutionary Psychology
A second broad unifying direction
that has come to the fore over the last decade involves attempts
to explain social psychological phenomena in terms of evolutionary
principles (Buss, 1995; Simpson & Kenrick, 1997). Although
this approach can be also characterized as borrowed from biology,
it has so far had its greatest impact on topics involving the
nature of interpersonal relationships. Specifically, evolutionary
psychologists have focused on gender differences in sexual behavior,
helping, and aggression. Because men and women are assumed to
have faced different adaptation problems because of their differing
reproduction roles, residuals of this evolutionary history can
be exhibited in ongoing human social behavior. Gender differences
that have been central to this theoretical perspective and that
have been empirically investigated include number of sexual partners (men report more
than women); psychological investment in children (women report
more than men); what aspect of infidelity is most distressing
(women report greater upset about emotional disloyalty and men
report greater concern about sexual disloyalty); who is more likely
to behave in a physically aggressive fashion (men more so than
women): and who is more likely to help and be helped by strangers
versus relatives (men are more likely to display heroic helping
of strangers but women take care of family members especially
in private settings).
Of course, because any of these effects
could be also explained in terms of gender differences in socialization
and adult role requirements, any impact of our evolutionary history
should be reflected primarily in cross-cultural constants. Some
of the existing research has explored such possibilities. For
example, Buss (1995) has argued that gender differences in terms
of the attributes sought in sexual partners exhibit some cross-cultural
generality (men report desiring physically attractive partners
as an indicator of reproductive capability and women tend to rate
variables related to status as especially desirable in mates).
Nevertheless, there is more cross-cultural similarity in the attributes
overall that are deemed desirable in a partner by both genders
than there are differences. Evolutionary explanations that emphasize
consistent differences by gender have difficulty with such similarities.
These explanations also struggle with behaviors that are
flexible in terms of when and how they are expressed (i.e., those
that show considerable context-dependence). We argue that flexibility
and sensitivity to context are perhaps the most important hallmarks
of human social behavior. We also argue that a theory
must be capable of accounting for these characteristics in terms
of the psychological processes involved. Evolutionary psychology
emphasizes what behaviors are likely to have worked in the context
of our ancestors, although the actual nature of that context is
much debated. As a result of their focus on the distant past,
we are not provided with an explanation of how people adapt to
and navigate in the complex and changing social environments that
are found in present-day Western technological societies.
A Social Psychological
Integrative Perspective
As
we see it, the primary problem with attempts at grounding social
psychology in neural networks or genetic history is that this
neglects more "top down" influences stemming from the
social context itself. As a result, a uniquely social psychological
level of analysis located in the "here and now" is precluded.
Although both of these borrowed frameworks represent theoretical
attempts at ordering the proliferation of phenomena and paradigms
within social psychology, there may be important limits on the
degree to which we can or should rely on other disciplines for
explanatory mechanisms. We believe that for a theoretical framework
to be maximally useful it should contain uniquely social and psychological
mechanisms (see Wicklund, 1990, for a discussion of this issue).
For social psychology to make a distinctive contribution, it must
acknowledge the fundamentally social nature of mental life and
explore how psychological mediation occurs within the individual.
Therefore, we turn our attention now to a social psychological
perspective that attempts to integrate research within the three
areas of social psychologytthe intrapsychic, interpersonal, and
intergrouptby employing only social psychological mechanisms.
The theoretical perspective
that meets our criteria can be found in an integration of social
identity (Tajfel & Turner, 1986) and self-categorization theories
(Turner, 1987). Together, they represent a "grand" theory
of the interplay of social cognitive and emotional factors in
the generation of behavior. Tajfel (1972, 1981) emphasized the
importance of avoiding biological reductionism and strictly individualistic
explanations for social psychological processes.
He underscored the important role that the historical and
social context plays. The social identity tradition offers a level
of analysis that takes into account the nature of the social structure
as well as how it is internalized by the individual. Because this
theoretical tradition forms a guiding framework for our review
of the different areas of social psychology, we now provide a
brief summary of the general principles involved.
Social identity is conceptualized
as that part of the person's self definition relating to their
membership of a social group (or groups), along with the value
and emotional significance that entails (Tajfel, 1978). The concept
of self-categorization is closely related to social identity but
broader in so far as it also comprises definitions at more unique
levels (e.g., "personal identity") and more inclusive
levels (e.g. "humankind"; see Turner, 1987). Social
identity and self-categorization theories emphasize the links
among social contextual factors, how the self is conceptualized,
and whether interpersonal or intergroup behavior will be expressed.
It does not assume that one level of categorization is more accurate,
genuine, or real than another. For example, when interacting with
a group of friends in one context, an individual may behave on
the basis of his or her individual identity and perceive the self
as different from the others present. At another point in time,
the persons social identity may determine what actions are undertaken
(e.g., as fans of a football team). In that case, even when in
the company of the same group of friends at a football game, the
individual may feel similar to those same people and typical of
"our team." Therefore, all of these processes--perception,
evaluation, and action--are solidly rooted in the contextually
dependent process of self-definition. From this perspective, decontexualizing
an individual will not reveal his or her "true" essence;
rather, depending on the context, the person is actually
an individual who is different from others and a group member
who shares attributes with others.
Social identity theory tries to explain
social behavior in terms of the processes of social categorization,
social comparison, and social identification. Behavior can be
explained as a function of the level at which they categorize
themselves in any given context. The type of self-categorization
operating in a given context will influence the nature of the
comparisons drawn and the emotional significance of others' actions. The degree of emotional
significance associated with particular identities will influence
responses to others who may be perceived as threatening or supportive
of one's social identity. One basic assumption of social identity
theory is that people try to maintain a positive sense of themselves
as individuals. This objective can be accomplished, theoretically,
by either personally differentiating the self from other ingroup
members at the individual level, or at the group level by positively
differentiating the ingroup from other groups. Self-categorization
theory (Turner, 1987) extends social identity theory to create
a more encompassing perspective on social processes. In self-categorization
theory, the self definition controlling behavior at different
levels of inclusiveness ("me" versus "we")
depends on the social context and the salience of different types
of comparisons in the environment.
The importance of self-definition
and subsequent comparisons drawn as a result were illustrated
in a recent study majors (Spears, Doosje, & Ellemers, 1997). Psychology students characterized
their ingroup as more intelligent when they compared themselves
to fine arts students, but preferred to think of themselves in
terms of their creativity when comparing themselves with physics.
This example makes clear how the definition of self and its attributes
is sensitive to the comparative context and the general tendency
to view the self positively whenever possible. Our example is
also consistent with the operation of some basic human "needs"
that have been the focus of much social psychological theorizing
of late. These include
especially the need to be positively evaluated and the need for
attachment or alignment with others (Baumeister & Leary, 1995;
Branscombe & Ellemers, 1998; Doosje & Ellemers, 1997;
Sedikides, 1993).
The social identity/self-categorization
tradition provides us with a relatively simple but powerful theoretical
framework for integrating and explaining a variety of social psychological
phenomena across the three areas of research. Together they provide
a non-reductionistic explanation of intrapsychic processes, interpersonal
behavior, and intergroup relations and a theoretical means of
integrating this tripartite division. Specifically, self-categorization
theory has been used to explain social phenomena, such as self-esteem
maintenance, attitude processes, group formation and cohesion,
social influence, crowd behavior, and social stereotyping. To
the extent that behavior is rooted in the perceivers definition
of self, and self-definition is defined in relation to others
in the context, we have a truly social psychological way of analyzing
social behavior according to general principles that acknowledge
diversity of behavioral outcomes across both time and persons.
Employment of the central principles in this theoretical tradition
allows us to integrate a whole host of empirical findings. We
now examine a selection of research findings across all three
areas of social psychology and illustrate their fundamentally
social nature.
Impact of Self-Categorization and
Social Context on Intrapsychic Processes
The social cognition approach has
tended to explain social psychological phenomena in information
processing terms. When
making social judgments, people tend to use simplifying but potentially
inaccurate strategies predominantly over systematically processing
the information. From this perspective, the social dimension of
social cognition simply refers to the fact that we process information
about persons rather than implicate any distinctively social influence
processes or explanatory principles. Accordingly, intergroup phenomena,
such as stereotyping, have been seen as resulting from "normal"
information processing biases (Hamilton, 1981). Researchers have
conceptualized attitudes more generally in terms of the underlying
information- processing mechanisms employed and the type of cognitive
structures activated by a task. The main thrust of traditional
models of attitudes (e.g., Eagly & Chaiken, 1995; Petty &
Cacioppo, 1986) has been aimed at determining the conditions under
which people will select one information processing route or another: focus on the "central"
characteristics of the persuasive message (e.g., argument strength)
or "peripheral" cues (e.g., nature of the source). However,
recent research has begun to question the evidence for attitude
structural stability and to consider seriously the possibility
that attitudes are actually on-line judgments that are constructed
differentially as a function of the context (Millar & Tesser,
1992; Schwarz & Sudman, 1996; Wilson & Hodges, 1992).
The tendency to focus
on intrapsychic processes has begun to give way to an examination
of more communicative and contextual factors implicated in attitude
change. For example, researchers have started to examine how impression
management concerns can influence message elaboration (e.g., Chen,
Shechter, & Chaiken, 1996). The expectation of having to persuade
a target on the attitude topic can influence how the contents
of the message itself are processed (Nienhuis, 1998). Indeed,
one important contextual influence on attitudes involves who the
target audience is believed to be. Other people provide a reference
point for social comparison and self-definition, and an audience's
sensibilities has to be taken into account (Leary & Kowalski,
1992; Noel, Wann, & Branscombe, 1995; Reicher, Spears, &
Postmes, 1995). Audiences can both constrain attitude expression
and influence how they are constructed initially, especially when
the audience is perceived as having the power to judge or affect
the outcomes that will be received. For example, when people are
motivated to make a good impression on others who have power over
them, they are likely to express attitudes that they believe will
positively impress their audience, even if that means derogating
an outgroup that is not privately perceived as negative. If, however,
participants believe that those in power will not learn what attitudes
they expressed, then a quite different set of beliefs are reported
(Noel et al., 1995). From a self-categorization perspective, both
the nature of the self being presented (e.g., personal self versus
a particular social identity), and the nature of the audience
(e.g., an ingroup or outgroup) can be powerful influences on behavior.
Research that fails to consider the purposes individuals may have
in communicating a message in a given context will fail to anticipate
how variable behavior can be in different contexts, or appreciate
when such behavior will or will not reflect underlying attitudes
and allegiances (Reicher et al., 1995; Turner, 1991).
Similarly, other basic
cognitive processes thought to reflect purely information processing
concerns appear to vary depending on how the self is contextually
defined. For example, one influential tradition has concerned
people's employment of heuristics--simplifying methods of dealing
with complex information processing tasks (Kahneman et al., 1982).
In the initial demonstration of the operation of the availability
heuristic, fresher access to instances from memory is used to
make a likelihood judgment. For example, Tversky and Kahneman
(1973) showed that after reading a newspaper article about a car
crash, participants were more likely to judge the frequency of
motor vehicle accidents.
They also judged their own chances of befalling one as
higher than in a control condition where a neutral text was read.
In other words, reading about this accident made available in
memory instances of such events that influenced subsequent judgments
of their likelihood. In a replication of this research, Stapel,
Reicher, and Spears (1994) presented physics students with information
about a car crash, but they also varied the link between that
information and the participants' own social identities. For half
the participants their identity as "physicist" was made
salient, whereas for the other half the more inclusive identity
as "scientist" was made salient. As a result, how the
participants categorized the self varied differed across conditions
with the relevance of the available or primed information. Thus,
when their scientist identity was made salient, this includes
not only physicists but also psychologists. Only when the reported
crash was relevant to an ingroup identity (e.g., when the victims
were either physicists or psychologists and the salient identity
of the participants was as scientists) did respondents display
an availability bias and overestimate the likelihood of crashes.
When the crash story victims were defined as outgroup members
(e.g., the victims were psychologists and the salient identity
of the participants was as physicists), then subsequent likelihood
judgments were unaffected. In other words, the operation of this
seemingly basic cognitive bias stemming from use of the availability
heuristic was dependent on the social relation of the relevant
stimulus to the self.
The focus on cognitive
processing mechanisms has also resulted in a neglect of the role
of the communicative context. However, on further analysis, judgments
that were once thought to be the due to the operation of heuristics
appear to be products of how people interpret information in various
social communication settings (e.g., Berndsen, Spears, McGarty,
& van der Pligt, 1998; Bless, Strack, & Schwarz, 1993;
Branscombe, N'gbala, Kobrynowicz, & Wann, 1997; Hilton &
Slugoski, 1997; McGarty & de la Haye, 1997; Stapel, Reicher
& Spears, 1995). Thus, what was once thought to be due to
the operation of fundamental and unchanging cognitive processes,
now appear to be the result of participants attempting to derive
social meaning from the materials they are presented with. Recent
research re-examining Kahneman and Tversky's (1982) classic demonstration
of the simulation heuristic, where ease of imagining a better
outcome for an event determines judgments about it, makes this
point. In that work, the identical poor outcomes obtained by two
individuals--one who puts forth effort in an attempt to make money
and one who does nothing--are described in a single scenario to
the participants. Consistently, the judge evaluates the acting
target more negatively than the target person who did not do anything.
This effect has been assumed to be due to the relatively greater
ease of mentally simulating the acting target so that a better
outcome could be imagined for him than for the non-acting target.
Using Kahneman and Tversky's (1982) original materials, N'gbala
and Branscombe (1997) showed, however, that differential ability
to simulate the two targets was not why the targets were judged
differently. Indeed, the two targets were actually equally likely
to be mentally simulated. Rather, this judgment "bias"
was found to arise out of participants' attempts to understand
the situation they were presented with (i.e., two targets individuals
who received the same outcome, regardless of their behavior).
In order to make sense of the situation, participants directly
compared the content of the two targets' behaviors. Given that
the poor outcome appeared to be inevitable, participants appear
to have concluded that the target who invested energy in what
was clearly a losing proposition was a poorer decision-maker than
the one who did not invest any energy. Again, the meaning gained
and judgment arrived at by these participants in the experimental
context they found themselves in did not stem from use of a general
heuristic such as simulation; instead it resulted from a fairly
simple context-driven comparison of the two targets behaviors.
Recent research using
the Ebbinghaus optical illusion has demonstrated how seemingly
simple perceptual phenomena, such as object size estimation, can
be mediated by social meaning (Stapel & Koomen, 1997). In
this classic illusion, a moderate-sized circle surrounded by smaller
circles appears to be larger than a comparable moderate-sized
circle surrounded by larger circles. This effect has been thought
to arise from basic perceptual contrast processes where the context
of the surrounding circles influences the subjectively perceived
size of the central circle. Building on earlier research showing
that the standard effect can be obtained with social stimuli (faces)
as well as circles, Stapel and Koomen (1997) showed that the effect
only occurred if the face stimuli were defined as emanating from
a common social category (e.g., lawyers). When this common category
relationship was absent (e.g., the identical stimuli were said
to come from multiple social categories), the size-contrast illusion
disappeared. In other words, the socially defined relationship
of the stimuli to each other facilitated the ostensible "perceptual
illusion;" eliminating that social relationship eliminated
the illusion as well.
In sum, the assumption
underlying much work on heuristics and social judgment is that
their use reflects basic cognitive information processing mechanisms.
At first sight, their operation would seem to be independent of
more obviously social psychological issues of self-definition.
However, as we have shown, the social context and the perceivers
self definition affect even these }basic processes.”
When we turn to more obviously socially influenced judgment
processes, such as attributions, the influence of culture and
motivation are even more apparent. Indeed, a variety of findings
that have been assumed to be universal cannot be generalized to
more collectivist cultures which tend to be characterized by different
forms of self-definition and social organization (Markus &
Kityama, 1991).
One classic example of
a phenomenons failure to generalize to collectivist cultures is
the case of the "fundamental attribution error," in
which people over-attribute the causes of actors' behavior to
their internal dispositions compared to plausible situational
causes or constraints (Ross, 1977). Although robust and widely
replicated in Western cultures (Gilbert & Malone, 1995), this
finding of greater personal than situational attributions does
not extend to participants in the collectivist culture of India
(Miller, 1984). Because people in individualistic cultures are
more likely to see others as masters of their own destinies (potentially
more than is warranted), they tend to neglect the power of the
situation when making attributions for behavior. Moreover, the
contents of a given culture are themselves not fixed or constant,
but are historically specific (Gergen, 1973; Tajfel 1972; 1981).
What it means to be a self, at both the personal and social identity
levels, can shift over time. As a result, expectations and beliefs
about how social relations are and should be structured must be
historically situated. Because the treatment that is expected
and is seen as legitimate for the self when categorized at the
individual level and the self when categorized as a group member
can differ, affective responses to the same events can be expected
to vary depending on the social context.
The tendency to attribute
positive or beneficial outcomes to some aspect of the self, and
the consequences of doing so, depends on the meaning implied and
the aspect of the self that is salient in a particular context.
To illustrate, Branscombe (1998) asked male and female participants
to think about either the positive or negative outcomes that they
have received based on their gender group membership. Drawing
on the basic social identity theory assumption that people attempt
to maintain a positive view of themselves, men and women should
be differentially motivated to conceptualize the effects of their
group membership in particular ways. Those persons who are members
of a powerful social group should be reluctant to, and are likely
to find it psychologically uncomfortable to, think about themselves
in terms of the benefits or privileges received as a function
of that group membership, especially in individualistic cultures.
In contrast, powerful group members should find it rewarding to
think about the disadvantages that are associated with this group
identity, especially if they are relatively localized. The results
revealed that men did suffer self-esteem loss following thoughts
of group-based privilege compared to thoughts of disadvantage.
Thinking about privileges or disadvantages stemming from a subordinate
group identity should have quite different effects, with thoughts
of disadvantage tending to harm well-being in women compared to
men. Focusing on group-based disadvantage in women reduces attributions
of personal control and is correlated with depression (see also
Kobrynowicz & Branscombe, 1997; Ruggiero & Taylor, 1997).
However, among dominant group members, well-being reductions were
associated with conceptualizing the self as a group member which,
rather than the personal self, was implied to be the critical
variable responsible for ones successes. As a result, for men,
internal attributions for success appear to be undermined by thoughts
about the privileges received based on group membership. In fact,
for those who are low in identification with their gender group,
thoughts that imply illegitimate receipt of benefits based on
ones group membership may result in the experience of group-based
guilt. Thus, this research points out how the effects of categorizing
one's self in terms of gender depends on the nature of the power
relations that exist between the groups and how those are framed
in a given context.
Indeed, how people react to categorizing
the self as a group member can depend on the nature of the group's
history. Differential emotional reactions to an event may occur,
depending on how the self is categorized and the degree of identification
with the group. That is, although intense emotional responses
to an event would not be expected when the self is categorized
as a unique individual, elevated emotional responses to the same
event may be exhibited when the self is categorized as a group
member. Doosje, Branscombe, Spears and Manstead (1998) tested
this hypothesis by inducing participants to categorize themselves
as members of a group that had historically exploited another
group or that had a history of fair treatment toward the other
group. Participants also received feedback about whether they
personally had or had not displayed prejudice towards members
of the other group. Even when participants had nothing to feel
guilty about at the personal level, because they believed they
had not personally behaved in a prejudicial fashion, knowing their
group's history was exploitive, resulted in the induction of feelings
of collective guilt. In a second experiment using participants'
Dutch national identity, Doosje et al. (1998) showed that the
degree of collective guilt experienced mediated the impact of
ambiguously presented information about their nation's history
on behaviors reflecting a willingness to make reparations to members
of their nation's former colony (Indonesia). These results show
that people may experience emotional responses, such as guilt,
but whether this reaction occurs or not depends on how the self
is defined in a particular context. Furthermore, different kinds
of emotional experiences can result, depending on whether the
self is construed at the personal or the social identity level.
As our review has suggested,
the social context and how the self is defined are important determinants
of various social judgments and behaviors that are often assumed
to be solely a function of information processing mechanisms.
The social level influences on cognition that we have described
appear to be considerable. Indeed, they may be even greater than
those stemming from the impact of human cognitive capacity limitations
per se. Social cognition seems to be structured by the definition
of the self that is employed, with the context enabling socially
meaningful perception rather than simply limiting information
processing. As a result, intrapsychic processes can only be artificially
separated from the other two areas of social psychology, the interpersonal
and the intergroup. We now turn to the role of self-definitional
and contextual factors in interpersonal processes.
Interpersonal Processes and the
Impact of Differing Self-Definitions
Attraction between individuals
has long been assumed to vary as a function of perceived personal
similarity (Byrne, Clore, & Smeaton, 1986; Griffin & Sparks,
1990), familiarity (Bornstein, Leone, & Galley, 1987; Moreland
& Beach, 1992), and physical attractiveness (Hatfield &
Sprecher, 1986). We maintain close relationships when they are
perceived to be equitable, instrumentally rewarding, and emotionally
satisfying (Hatfield, Traupmann, Sprecher, Utne, & Hay, 1985).
These same factors encourage helping others: attributions of deservingness,
ability to obtain a variety of rewards (Piliavin, Dovidio, Gaertner,
& Clark, 1981), and identification with or empathy for the
person in need (Batson, 1987; Smith & Henry, 1996). For the
most part, the lack of these factors or the presence of their
opposites has been shown to influence the expression of aggression.
Specifically, frustration, anger, perceived unfairness, and an
inferred intention to bring about an undesirable outcome have
all been linked with aggression (Geen, 1990).
Once again, we will not
attempt to review all of the research available on interpersonal
processes exhaustively. Rather, we will show how some of the themes
from social identity and self-categorization can be used to illuminate
the underlying processes responsible for some of the major effects
that have been observed. Much of the existing social psychological
research on interpersonal relations has been rather individualistic
in the sense that it conceptualizes social interaction exclusively
in terms of what occurs between individuals when they categorize
themselves strictly in terms of their individual identity. We
will attempt to illustrate, however, that the self-definition
of the participant in a given context (e.g., the personal versus
social level) can moderate interpersonal process effects.
Research on attraction
has primarily emphasized the bonds between individuals that result
from factors, such as interpersonal similarity, mutual interdependence,
and the like. Yet, from a self-categorization perspective, attraction
to others can also occur at the social level. Furthermore, such
social attraction is both conceptually and phenomenologically
distinct from interpersonal attraction or the attraction between
individuals as individuals (Turner, 1987). Perhaps the most obvious
example of this distinction comes from research employing "the
minimal group paradigm," where people reward ingroup members
and discriminate against outgroup members without any personal
knowledge of or relationship with the individuals in either group
except for group membership per se (Tajfel & Turner, 1986).
In fact, in many minimal group studies, the participants' personal
friends may be actually categorized as members of the outgroup.
Hoggs (1992) research has explicitly examined the distinction
between personal and social attraction and their differing consequences.
In that research, participants were first categorized into groups
with others who, based on bogus pre-testing, were said to dislike
some members of their ingroup and prefer individual outgroup members.
In other words, group bonds per se were not strong in this condition
and evaluation was made on the basis of each individuals personal
features. Measures of liking of one form (interpersonal) reflected
the features of the individual personalities involved, but favoritism
in terms of reward allocations was based on another form of liking
(social attraction). As a result, ingroup members who were seen
as }interpersonally dislikable" because of their personal
characteristics were given greater rewards than were "interpersonally
likable outgroup members" when participants were acting on
the basis of their social identity. Thus, feelings about and the
treatment delivered to others depends on how the self and the
target are defined: as individuals or as ingroup and outgroup
members.
In a field study of netball
players, Hogg and Hains (1997) provided evidence concerning the
relative independence of these two forms of attraction. They showed
that social attraction (which was related to how prototypical
of the group the individual felt and degree of identification
with the group) was distinct from personal attraction (which was
related to perceived similarity and other interpersonal variables).
Indeed we would argue that, in some circumstances, social attraction
even may outweigh the impact of interpersonal similarity in evaluation
of others. For example, Schmitt and Branscombe (1998) found that
men who valued their gender group identity evaluated another man
more positively when he matched the group's prototype compared
to when he was like themselves personally and was not prototypical
of the group. Specifically, men who identified highly with their
gender group and whose masculinity was threatened by the experimenter
telling them that they were less masculine than the norm of their
group, actually derogated someone else who was like themselves
and was described as low in masculinity. In contrast, when the
target was described as highly masculine (and was therefore personally
dissimilar to the participant) but matched the prototype of the
group, evaluations were more positive among the high identifiers.
Attraction here was driven more by group level protection concerns
rather than by interpersonal similarity, which has been heretofore
regarded as the main basis of attraction.
Likewise, how people
occupying leadership roles are evaluated can depend on how the
perceiver defines the self in a given social context. In a series
of studies, Platow, Hoar, Reid, Harley and Morrison (1997) showed
that in interpersonal contexts people have a preference for fair
leaders rather than unfair leaders, as one might expect. However,
in intergroup contexts people exhibit a preference for leaders
who are unfair (i.e., who are biased against the outgroup). Indeed,
leadership endorsement and social influence in both contexts was
mediated by the participants level of self-categorization and
the extent to which they perceived themselves as members of that
group. Such a divergent pattern of findings depending on the judgmental
context, reflects the fact that those contexts cue different levels
of identity (personal versus group), which evoke their own norms
and agendas. In an interpersonal context we are keen to know whether
a leader will treat everyone equally and fairly (particularly
ourselves). In an intergroup context, however, the person who
best supports our own group's interests (against those of the
outgroup) may be the one who is seen as best for the group (and
oneself). In short, evaluation of leaders, and attraction more
generally, is not governed by a fixed set of rules. Who we evaluate
positively or negatively depends on the social context the judgment
takes place in as well as the identities that these contexts make
salient.
The notion that attraction
can be socially structured by our group memberships also helps
explain some important aspects of helping behavior. There has
been a long-standing debate in this literature as to whether "true"
altruism exists, or whether the effects that have been obtained
can be explained by more self-interested motives. Evidence in
favor of altruism has been based on a set of studies illustrating
the role of empathy or identification with the person in need.
Empathizing with the plight of the person in need, according to
Batson (1987), evokes a need to benefit the other rather than
helping merely as a means of eliminating ones personal distress
in the situation. This research closely parallels the self-categorization
notion that only when the other is in some sense categorized as
part of an inclusive self-category (e.g., an ingroup) is that
person likely to be the beneficiary of helping that is altruistic.
Indeed, we would expect that those who are highly identified with
a particular group would be more likely to empathize with the
plight of another ingroup member or the group as a whole and as
a result they should be the most prepared to lend assistance.
In our own research (Branscombe, Spears, Ellemers, & Doosje,
1998) we have found that people who feel highly respected by other
ingroup members (e.g., they believe the ingroup values them as
good group members), choose to invest more of their time helping
the group compared to themselves personally. We found that this
effect was most prominent when the group itself was a socially
devalued one, where the perceived need of the group for the valued
member's assistance is especially likely to be high.
As with helping behavior,
anger and aggression can depend on how the self and the other
are categorized. As Smith (1994) discussed in his critique of
the hostility and prejudice literatures, responses to members
of devalued social categories are not uniformly negative. In fact,
people frequently exhibit distinctly positive responses to outgroup
members who stay within circumscribed social roles, particularly
when the relationship is defined as interpersonal (see Eagly &
Mladinic, 1994; Jackman, 1994). Considerable evidence now exists
that women, when categorized by men at the interpersonal level
can be very positively evaluated, but when categorized as a member
of a competing outgroup they can be treated quite negatively.
Similarly, White Americans can express fondness towards Black
Americans who occupy domestic or subordinate roles, while at the
same time displaying hostility towards those individuals who seek
equality for their group. In both of these cases, hostility emerges
only at the intergroup level of categorization and when expectancies
at that level are violated. Categorization at the interpersonal
level in both instances can result in positive evaluations.
Conversely, hostility
can be experienced when an individual is categorized at the personal
level (e.g., as a function of the individual's dislikable personal
attributes). Yet, when the same individual is categorized as a
fellow ingroup member, positive evaluations can emerge. Wann and
Branscombe (1993) demonstrated that evaluation of an attribute
or behavior must be considered in context, according to the interpretation
it evokes. An aggressive behavior on the part of a person categorized
as a member of one's ingroup (e.g., another University of Kansas
basketball fan) was rated positively. The same behavior was displayed
by a person categorized as a member of an important competing
outgroup (e.g., a University of Missouri team fan) and was evaluated
negatively. Thus, shifts in the level of self- and other-categorization
can rapidly alter whether aggression occurs as well its intensity.
Hostile responses can be based on either an interpersonal or an
intergroup categorization of the target.
Contextual and Self-Definitional
Processes in Intergroup Relations
The domain of intergroup
relations has long been concerned with explaining the all too
frequent evidence of intergroup conflict. Early approaches to
understanding prejudice tended to be quite individualistic, such
as the analysis provided by authoritarian personality researchers
(Adorno, Frenkel-Brunswik, Levinson, & Sanford, 1950). As
others have noted (see Billig, 1976), personality-based explanations
are ill-equipped for explaining the collective dynamics of intergroup
conflict. Indeed, Pettigrew (1958) argued that prejudice was more
strongly related to the content of social norms than to individual
psychodynamics. More recently, Altemeyer (1987) has reformulated
the original analysis of authoritarianism in largely normative
terms.
The arrival of the cognitive
revolution in social psychology meant, however, that such early
attempts to explain prejudice and stereotyping in motivational
and normative terms were superseded by accounts that emphasized
their emergence as products of everyday information processing
biases (Hamilton, 1981). Stereotypes came to be conceptualized
as schemas or acquired sets of beliefs about social groups that
are stored in an associative memory network (Stangor & Lange,
1994). Like attitudes, they were seen as being fairly fixed mental
structures that were resistant to change and that should be relatively
immune to contextual factors. Hence, much research energy was
invested in describing the content of various prominent social
stereotypes (Brigham, 1971; Deaux & Lewis, 1984), as well
as in whom and when they are likely to be activated in memory
(Devine, 1989). Even when prejudice was considered to be a genuine
reflection of socialization in a prejudiced cultural milieu, rather
than being due to information processing factors alone, it was
regarded as something that we all acquire more or less automatically
(Devine, 1989). The view that people are automatically prejudiced,
and only override this prejudice by conscious resistance has been
recently challenged. In fact, evidence suggests that prejudice
itself is not universal and that there are important individual
differences (Lepore & Brown, 1997; Wittenbrink, Judd, &
Park, 1997). Not only do our identities make a difference to the
expression of prejudice, but the observed variability in stereotyping
and prejudice means that these phenomena cannot be solely located
in cognitive processing universals. Social contextual factors
can have an impact on the very meaning assigned to an event and
its participants, thereby influencing social behavior.
The metaphor of the "cognitive
miser" that has dominated social cognition research in the
last two decades was well placed to provide a powerful explanation
of social stereotyping. The use of social categories and the stereotypes
associated with them were assumed to be a "default setting"
in social perception. Therefore, their greatest impact should
be observable when people do not have sufficient time or motivation
to see people as individuals (Brewer, 1988; Fiske & Taylor,
1991). For this reason, stereotypes might even be seen as "energy
saving devices." In support of this conception, Macrae, Milne,
and Bodenhausen (1994) found that the processing of stereotype-congruent
information was indeed facilitated when the stereotype had been
previously primed with an explicit category label. Moreover, compared to
a control condition where the stereotype was not primed, additional
cognitive resources were freed up as a result of stereotype use,
resulting in enhancement of performance on a concurrent task.
Thus, from this perspective, although stereotypes might be viewed
as dysfunctional at one level, because of the biases that result
from their employment, at another level they could be seen as
serving a complexity reduction function that facilitates information
processing. Stereotype use, according to this perspective, is
therefore both understandable and to some extent inevitable.
The view that stereotyping
results from the ongoing operation of "normal" cognitive
processes implies that the social perceptions underlying group
behavior should be stable and relatively insensitive to the social
context. However, work within social cognition has begun to question
the privileged status of social categories in information processing,
and query whether stereotype influences are necessarily automatic
(Bargh, 1994; Gilbert & Hixon, 1991) or if their operation
are so different from more individuated levels of processing (Kunda
& Thagard, 1996). If the meaning of a behavior shifts with
the social context and the meaning of a behavior depends on how
the person exhibiting it is categorized, then failure to consider
both of these aspects will result in an inaccurate portrait of
stereotyping processes. Focusing on the architecture and limits
of information processing neglects the existing power relations
between social groups, which forms an important aspect of the
social context, as well as socio-motivational factors that influence
how the self is categorized.
New evidence is beginning
to emerge that suggests stereotypes may not be fixed cognitive
structures (Oakes, Haslam & Turner, 1994; Spears, Oakes, Ellemers,
& Haslam, 1997). Rather their content appears to vary as if
they are constructed "on-line" according to ongoing
social needs (see also Kahneman & Miller, 1986). For example,
Haslam, Turner, Oakes, McGarty, and Hayes (1992) showed that the
content of a stereotype depends on the comparative frame of reference
and the current relations that exist between social groups. When
researchers asked Australian participants to characterize Americans,
the content of their descriptions (e.g., whether Americans were
said to be aggressive or not) varied predictably depending on
whether the question was asked before the Gulf War or afterwards.
Their answers were also influenced by the inclusion of
other countries, which were included in the comparative frame
of reference. As the War escalated, Americans were more likely
to be stereotyped as aggressive than they had been previously,
and this reaction reflected changes in the relationship between
the participants own nation and the U.S. In addition, when the
comparative context drew attention to the conflict with Iraq,
Americans were perceived more negatively than when the frame of
reference did not remind participants of the Persian Gulf situation.
Such work illustrates that stereotypes may be more akin to communicative
devices whose operation varies depending on the relationship between
the stereotyper and the target rather than on fixed mental structures.
Researchers have increasingly
begun to stress the importance of people's desire to make sense
of their world actively rather than simply managing cognitive
load as important determinants of stereotyping (Spears & Haslam,
1997; Yzerbyt, Rocher, & Schadron, 1997). To examine the potential
role of peoples desire to understand information for stereotyping
processes, Yzerbyt et al., (1997) replicated Macrae et al.'s (1994)
basic experiment that we described earlier. However, they also
added a condition where the person information that was presented
for participants to judge was inconsistent with the stereotype
prime. In this case, they found that priming a stereotype actually
consumed cognitive resources (rather than conserving them) as
perceivers tried to make sense of and resolve the inconsistency.
In a complex social world then, stereotype use may require interpretative
effort and, as a result, it may be more cognitively costly than
has been previously supposed. If so, conserving cognitive resources
cannot be the primary underlying factor in stereotyping. Based
on these data it would appear that either economy or inefficiency
in information processing can occur as a result of stereotype
use, and both appear to be by-products of meaning-making in a
given context (Spears & Haslam, 1997).
An important social dimension
to stereotyping neglected by an exclusively cognitive focus is
the fact that stereotypic images are shared and communicated.
If stereotypes were not socially shared, they would be of little
social consequence. However, as a result of their socially consensual
nature, the process by which they come to be promulgated is of
central concern (Tajfel, 1981, 1982). The knowledge that other
group members share one's views may be an important means by which
stereotypic views are validated. Social influence processes appear
to play a critical role in stereotype acquisition (Hardin &
Higgins, 1996; Haslam, 1997). Therefore, attachment to a social
group and the sharing of the groups perspective may be important
inputs in the structuring of social cognition itself. Analysis
of social relations operating in a particular context therefore
seems to be essential to understanding both the stability and
variability of intergroup perceptions. This consideration necessitates
an examination of the role of self-definition and social context
for intergroup perception.
In contrast to the cognitive
miser approach to stereotyping, social identity theory provides
a socio-motivational explanation of prejudice and discrimination
(Tajfel & Turner, 1986). Research that has tested the various
tenets of social identity theory (see Ellemers, 1993, for a review)
has delineated important variables that moderate people's intergroup
responses. Specifically, prejudice is more likely to be exhibited
when a salient social identity is threatened by either negative
social comparisons or by a threat to group distinctiveness, and
by persons who are highly identified with the specific group that
is threatened (Branscombe & Wann, 1994; Doosje & Ellemers,
1997). In fact, some degree of group identification is necessary
for group-based behavior to occur. Research shows that high identifiers
react in fundamentally different ways than low identifiers. For
example, Wann and Branscombe (1990) showed that fans who identified
strongly with their team (the "die-hard" fans) were
more likely to stick with their team even when it was threatened
by defeat or a poor record compared to low identifiers (the "fair-weather"
fans). Furthermore, when an important social identity is threatened,
high identifiers are consistently more likely than low identifiers
to see both groups as more homogeneous (Doosje, Ellemers, &
Spears, 1995), perceive themselves as more prototypical of the
ingroup (Spears et al., 1997), and reject deviant ingroup members
(Branscombe, Wann, Noel, & Coleman, 1993). High identifiers
are thus more likely to embrace their group, particularly when
it needs their support, whereas low identifiers adopt a more instrumental
and individualistic stance, distancing themselves from the group
when it suits their personal interests or when it might represent
a threat to their personal identity. The correspondence between
such cognitive effects as self-stereotyping and perceived group
homogeneity which are used to preserve the ingroups distinctiveness
with indicators of group behavior such as intergroup reward allocations
as we have outlined, once again emphasizes the close link between
social cognition and intergroup processes. Such cognitive changes
facilitate ingroup cohesiveness among those who are highly identified.
These changes also encourage the use of group-level strategies,
such as collective action, to change the intergroup relational
status quo.
More often than not,
social psychologists have been tempted to reduce other aspects
of group behavior to individualistic processes that fail to capture
the social nature of the phenomenon under study. Perhaps the classic
case of this involves the explanation of crowd behavior in terms
of deindividuation theory (Festinger, Pepitone, & Newcomb,
1952; Zimbardo, 1969; Diener, 1980; Prentice-Dunn & Rogers,
1989). This theoretical tradition draws directly on the earlier
writings of Le Bon (1895/1995) who described the individual in
the group or crowd as being reduced to an "inferior form
of evolution" where all normative restraints on behavior
were stripped away. Although deindividuation theory has been repeatedly
reformulated, this basic anti-social view of the individual in
the crowd has remained a central feature. According to the most
contemporary account, deindividuation is a state of diminished
private self-awareness coupled with arousal caused by immersion
in the group (Prentice-Dunn & Rogers, 1989). This state has
been assumed to lead to disinhibited behavior and violations of
social norms.
In a critique of the
deindividuation explanation of crowd behavior, Reicher et al.
(1995) provided an alternative account based on social identity
theory (the social identity model of deindividuation effects or
the "SIDE" model). According to this view, anonymity
and immersion in the group do not result in a loss of the self
(as argued by classical deindividuation theory), but serve to
enhance the salience of social identity at the expense of personal
identity. As a result of such an identity shift, conformity to
group norms is enhanced rather than diminished. However, this
approach makes a distinction between sensitivity to the local
social norms that are active in a given research context and more
generic societal norms (which define aggressiveness as generally
antisocial). This distinction between what was normatively appropriate
in the experimental contexts employed in the original deindividuation
research and broader social norms was not taken into account.
Consider the classic deindividuation
paradigm, where participants were dressed in hoods to make them
feel anonymous. They were then required by the experimenter to
administer electric shocks to another participant who was actually
a confederate (Zimbardo, 1969). It was assumed that administering
shocks is characteristic of aggression and is, therefore, anti-normative.
However, this interpretation fails to take into account the meaning
from the participants viewpoint, given the contextual demands
that required them to administer shocks to another person. Indeed,
an equally well-known line of research on obedience to authority,
where participants were also required to administer shocks to
another person, has been used as proof of compliance to an authority
figure (Milgram, 1974) and not as evidence of socially
unregulated behavior. The local normative demands that were operative
in deindividuation studies appear to be rather different than
those that might be found in other social contexts. To explore
this possibility, in a meta-analysis of the all the relevant deindividuation
studies, independent raters rated both the local norms governing
the experimental setting as well as more general societal norms
that might apply (Postmes & Spears, 1998). The evidence obtained
overwhelmingly supported the normative analysis based on the SIDE
model: conformity to the specific social norms operating in prior
deindividuation studies best accounted for the outcomes that had
been obtained. Thus, people's interpretation of the situation
they are faced with is guided by contextually derived social norms.
Group norms have been
postulated to play an important role in moderating intergroup
behavior such as ingroup favoritism (Turner, 1987). There is a
close link between social identification and conformity to group
norms. In a series of studies, Jetten, Spears, and Manstead (1996)
manipulated ingroup and outgroup norms orthogonally to create
a discrimination or fairness norm. Results showed that group members
conformed to the ingroup norm, even when it dictated fairness
to the outgroup. This finding suggests that group norms have the
power to moderate the extent to which ingroup bias occurs. Indeed,
people who identified highly with their group were particularly
likely to conform to their group's norm, whether it was one of
discrimination or fairness (Jetten, Spears, & Manstead, 1997).
A major question that might profitably be pursued in future research
is how "fairness" social norms can be more broadly created.
According to this analysis, such norms may well be critical if
we hope to reduce social discrimination.
In existing models of
persuasion and attitude change, intrapsychic processes have been
emphasized more strongly than has the communicative context. In
the dual process models of persuasion that we described earlier,
the group membership of the source was conceptualized as a peripheral
cue that can lead to weak and ephemeral social influence. By contrast,
cognitive elaboration was expected to operate on the central arguments
of the message. Likewise, classical perspectives on social influence
subscribe to the view of the group as exerting an external pressure
to comply ("normative influence"), which does not necessarily
lead to internalized or "true" influence (Deutsch &
Gerard, 1955). However, the self-categorization approach to social
influence accords the group a more central and influential role
because its norms can be central to how we define ourselves. Therefore,
knowing what groups people identify with can help us understand
what norms people are likely to have internalized (Turner, 1991).
In this sense, the group is not peripheral but is central to our
understanding of when and how social groups exert an influence
on the individual.
As our selective summary of research on intergroup relations has illustrated, the operation of the same social principles can be observed as when interpersonal and intrapsychic processes are examined. Our overview emphasized the importance of the social context, how the self is categorized, and the implications for social behavior that follow from conformity to various types of social group norms. Social psychology has become sufficiently mature to generate its own theoretical explanations that are uniquely social, and the integrative framework provided by social identity and self-categorization theories offers a useful set of principles for understanding seemingly widely disparate social phenomena. Indeed, rather than social psychological phenomena originating in basic cognitive processes or capacity limitations, the research on intrapsychic processes that we discussed suggests that many apparently basic cognitive and perceptual processes may themselves be socially mediated by level of self-definition and social contextual factors. Research in all three of the major research areas of social psychology has provided evidence for the operation of these fundamentally social influences. Using the principles stemming from social identity and self-categorization theories allowed us to survey social psychology in a fairly integrated and interrelated fashion, as a distinctive and unitary discipline. Although there have been other candidates for integration and unification, either "from below" (neuroscience, connectionism) or from "our past" (evolutionary psychology), by their very nature they fail to do full justice to the social psychological nature of the phenomena investigated.
Into the New Millennium
All three of the different
unifying theoretical approaches to social psychology that we discussed
(connectionism and information processing, evolutionary theory,
social identity and self-categorization) are likely to receive
increasing research attention as we move into the new millennium,
in part because of their ability to order seemingly disparate
findings. As the methods and models within cognitive psychology
become more sophisticated and plausible neural pathways are developed,
some social psychologists will increasingly pursue this route.
Similarly, although evolutionary approaches to social psychology
are as yet in their infancy, the indications are that their influence
will grow as advocates try to push the limits of this level of
explanation as far as possible and provide further links to the
biological sciences. Because we believe that the richness of social
behavior is inherently influenced by people's social identities
and the agendas dictated by those groups' norms, we expect that
research illustrating how behavior is shaped by a host of economic,
cultural, and historical conditions will increase as well. Such
effects, as they emerge, are unlikely to be reducible to the micro-mechanisms
of the neural network or the macro-mechanisms of evolutionary
selection pressures.
The challenges of social
psychology in the new millenium should be especially attractive to scientists
who have the capacity to synthesize findings from diverse theoretical
approaches. Graduate students looking
for an academic home in social psychology will need to be able
to use theory in a fluid and integrative manner to bring the best
elements of relevant theories to bear on the social puzzles before
us.
We have chosen to focus
on one important representative of a social psychological level
of analysis, but there are also other equally "social"
candidates that we have neglected and that may gain in influence
in the future. In particular, social psychological approaches,
such as the discursive and social constructionist traditions which
have hitherto been somewhat separated from mainstream experimental
research, should continue to thrive (e.g., Gergen, 1991;
Potter & Wetherell, 1987). These research traditions have
diverse roots, notably in ethnomethodology within sociology, and
speech act theory and semiotics within linguistics and philosophy.
There are also close connections between constructionism and the
more "sociological" branch of social psychology, the
"symbolic interactionist" tradition. Social constructionist
approaches tend to focus on how social reality is constructed
through linguisitic and discourse processes. In its more radical
form, this view questions whether there is indeed a reality "beyond
the text" or outside of linguistic constructions (postmodernist
philosophy has been very influential here). In methodological
terms, this tradition has been critical of experimental means
of imposing a particular construction of reality on participants,
and for assuming that it can access some underlying truth beyond
the understandings and discourses of the participants involved.
In response, mainstream social psychologists have criticized those
in the social constructionist and discourse camps for the relativism
and indeterminacy of its position and for questioning the value
of quantitative methods of assessing underlying causal relations
(Spears, 1997). These criticisms of the experimental method have
doubtless contributed to their current lack of impact on mainstream
social psychological research.
The issue of how meaning
is socially constructed has, for the most part, been neglected
in mainstream social psychology and it may well become an important
problem around which integrative progress can occur. Some attempts
are already evident. Research within the social cognition tradition
has begun to reveal the value of incorporating constructionist
principles in ways that use rather than oppose standard scientific
paradigms. Research on "construal" processes
(Griffin & Ross, 1991) has shown that the objects of perception
and judgment should not be taken as givens. Indeed, the way in
which we construe (or "construct") an object, has important
consequences for judgment and behavior. For example Asch (1952)
showed that interpretation of and agreement with the statement
"a little rebellion now and then is a good thing" was
dramatically affected by whether its source was cited as Thomas
Jefferson or V.I. Lenin. Such differential interpretations are
socially shared and socially constructed as well as cognitively
construed. In this sense, social constructionism has the capacity
to add an even more social dimension to social psychology. Similarly,
recent research examining communication principles and "conversational
norms" has highlighted their importance for intrapsychic
processes such as attribution (Hilton & Slugoski, in press).
Thus, many of our existing experimental results may be the product
of how people make sense of the experimental context according
to the pragmatic rules of communication, rather than reflecting
the direct and unmediated products of cognition. Sensitivity to
such processes will help us not only better distinguish artifact
from reality, but also to understand better the communicative
dimensions of social reality.
In terms of the social
identity and self-categorization traditions that have formed our
main thematic focus, there is also scope for integration with
a more constructionist perspective. There is a tendency for these
theoretical traditions to take the definition of self and social
contexts as "givens" whereas these too are to some extent
negotiated and contested in social discourse. For example, whether
we view a rioting crowd as a "mad mob" or as a group
victimized by police, is a matter of how we construct this event.
These differing constructions are influenced by self definition
and social context (Reicher, 1995). How we see the event is dependent
on whether we define ourselves as peaceful demonstrators who are
being attacked by the police, or as neutral bystanders who are
witnessing an intergroup conflict. In fact, such bystanders may
construct the event differently than those who merely read about
it in newspapers which present it through the eyes of journalists
who use certain discourses to define the crowd in terms akin to
those used by Le Bon. In short, there may be multiple possible
constructions of the same event, with each capable of influencing
our evaluation of it. Greater recognition of the constructed nature
of social categories and situations may provide one of the missing
links in self-categorization research in particular, and in mainstream
social psychology in general.
Developments That
Will Further Link the Three Social Psychological Research Areas
As
we described already, degree of identification with one's group
is an important predictor of group behavior when the relevant
identity is salient. We argued that participants in minimal groups
studies were attempting to achieve a positively distinct social
identity. However, research has increasingly begun to look at
the role of intragroup dynamics as contributors to intergroup
behavior. Factors that can moderate the occurrence of intergroup
behavior include the individual's personal status or ability (McFarland
& Buehler, 1995; Seta & Seta, 1996), the personal self-esteem
level of the individual (Long & Spears, 1997), and the degree
of perceived respect received from other ingroup members (Smith
& Tyler, 1997; Tyler, Degoey, & Smith, 1996). Research
linking intragroup dynamics and intergroup behavior reveals that
depending on one's position within a group (be it peripheral or
central), behavior can reflect either intragroup concerns or more
group-level purposes (Branscombe et al., 1998; Noel et al., 1995).
An outwardly appearing identical behavior (discrimination against
an outgroup) can be either personally instrumental--engaged in
as a means of currying favor for the self with other ingroup members,
or it can be enacted in the service of the group's needs out of
genuine commitment to the group and its goals. Although these
studies illustrate that intergroup behavior can be quite complex
and can derive from intragroup as well as intergroup agendas,
additional research examining how contextual factors alter their
relative weight is needed.
We also perceive a need
for additional research linking traditonal intrapsychic topics,
such as attribution with interpersonal and intergroup processes.
Attribution theory has focused primarily on how individuals themselves,
as isolated agents, construct explanations for events. However,
others may exert important influences on the nature of the explanation
for an outcome that is ultimately deemed to be the most plausible
one. Research concerning normative influences on acceptance of
group-based explanations for events (i.e., discrimination), and
how they come to be socially validated or not, could greatly expand
our understanding of the development and promulgation of social
ideologies. Furthermore, because individuals can and do categorize
themselves at different identity levels depending on the nature
of the social context, the explanations that they are willing
to accept for the same outcome might vary accordingly. Consider
the attributional dilemma of a job candidate who applies for a
position but is not selected. Are there normative supports available
for this person to consider the possibility that group-based discrimination
may have played a role in producing this outcome, or is such an
explanation seen as a socially undesirable one to voice? Does
the degree of social influence on such explanatory processes depend
on whether an ingroup member or an outgroup member suggests that
discrimination may have played a causal role in producing the
outcome? Does the explanation that is suggested by others encourage
consideration of how "people like us" have been historically
treated by "people like them," or does it discourage
such possibilities by pointing to more individualistic factors
(Smith & Spears, 1996)? Because quite different behaviors
may be dictated depending on who suggests what type of explanation
best accounts for a given outcome, the potential impact of such
normative factors deserves additional research attention in the
future.
Applied or Social
Issue Topics That Will be Increasingly Pursued
Opportunities to contribute in meaningful
ways to understanding group phenomena linking these three approaches
are plentiful. We will suggest many important areas that could
serve as dissertation topics for graduate students or the start
of important research streams for beginning researchers.
In the foregoing sections
we have tried to show how intergroup conflict and discrimination
are not necessarily inevitable. We believe that appropriate group norms, ideologies,
and values may ultimately help to keep the peace. With the changing
structure of the American population in terms of increasing cultural
diversity and increasingly global interactions, the possibilities
for interacting with different sorts of people have soared (Gergen,
1991). Such interactions mean that wider and more diverse types
of social contacts and influences can be expected, providing for
both the possibility of greater integration based on diversity
and acceptance of cultural differences, although it also raises
the potential for increased intergroup tension.
The social identity tradition in social
psychology is one perspective that has encouraged the discipline
to take a new look at more macro-level social concerns such as
cultural diversity, multiculturalism, and the nature of power.
Research has already begun to examine how cultural factors can
influence social perception and behavior. The roles that power
and status play via memberships in dominant and devalued social
groups is also likely to become an increasingly important research
topic (Branscombe & Ellemers, 1998; Fiske, 1993). We are seeing
a new interest in the psychological experience and perspective
of members of devalued social groups (Crocker & Major, 1989;
Steele, 1997) and the response strategies available to them when
they face social discriminatory treatment. Thus, we predict that
research will increasingly employ members of devalued groups as
participants. The tenability of the existing assumption that all
people, regardless of their place in the social structure, respond
similarly to the social conditions they find themselves in is
beginning to be questioned. To take one recent example, Branscombe,
Schmitt, and Harvey (in press) distinguished between the psychological
responses of African-Americans who differ in terms of how pervasive
they perceive prejudice to be, and how those are likely to differ
from dominant group members who perceive themselves to be victims
of discrimination. Historically disenfranchised group members
are more likely to perceive the outgroups discrimination as stable
and pervasive, and this perception encourages such persons to
turn toward their minority group as a means of protecting their
well-being. Because the US is becoming an increasingly ethnically
diverse society, such variations in willingness to define the
self in terms of a minority group membership and the social interactional
consequences of that choice should receive greater attention in
future research.
The face of the population
is changing in other important ways that are likely to have consequences
for social psychological research in the future. As a consequence,
creative students will have ample problems to study in this area.
One demographic change that is likely to exert a widespread
social impact concerns the age profile of the population. As a
result of increases in life expectancy, an increasing proportion
of the population is elderly, with those over 85 being the fastest
growing group (Hansson, 1989). As the number of older Americans
grows, stereotyping and intergroup conflict research based on
age groups will also come increasingly to the fore. In fact, the
National Science Foundation has recently announced a new grant
initiative aimed at integrating existing social psychological
research with aging issues. Although age group membership is a
particularly interesting example of a group conflict situation
because it is the only one where we rotate through the different
categories (see Snyder & Miene, 1994), the possibility of
intergenerational conflict is nevertheless quite real. Increased
dependence by this growing segment of the population on public
funds from social security and Medicare, combined with political
organizations that present the elderly as taking resources from
the young reflects the need for research that can assist in the
management of this social change. Furthermore, a focus on aging
could act as an impetus for work on multiple category memberships.
As Hansson (1989) has noted, the aging experience is fundamentally
dependent on other social group memberships. It is primarily White
Americans, rather than minority group members, who constitute
the bulk of the elderly population, especially those who are relatively
well-off financially. Likewise, the number of elderly women is
growing at a much faster rate than the number of men. Thus, existing
group conflicts based on ethnicity and gender may be played out
in terms of stereotyping and prejudice against the elderly. Therefore,
solutions will require a more solid understanding of how one kind
of social category membership can influence the ongoing impact
of another.
More generally, we see
an important need for research in the future on the role of multiple
group memberships. We currently have only a minimal understanding
of what influences when people will perceive others in terms of
one or another of their group identities, or if the processes
differ for intersecting category memberships. Furthermore, identities
are rarely experienced as a constant across time, and how some
come to gain importance while others decrease has received little
attention. As people navigate their way through life, they may
encounter circumstances in which desirable new identities can
be added (Ethier & Deaux, 1990), and the loss of others must
be coped with. As Breakwell's (1986) pioneering work on people
facing unemployment, divorce, and immigration illustrates, the
psychological impact of such profound identity changes depends
on the degree to which they are voluntary or externally imposed.
In addition, the degree to which people anticipate being accepted
into and receiving positive treatment based on their new group
membership is likely to be critical for adjustment.
Perhaps because social
psychology has been historically wedded to the undergraduate as
research participant (see Sears, 1987), we have not as yet fully
appreciated how group commitments may shift across the lifespan.
Addressing additional questions such as why people might choose
to exhibit negatively evaluated identities with visible markers
(e.g., tattoos, body piercings) deserves attention. When such
markers of group membership will come to be widely accepted throughout
the culture and when they will remain indicators of "fringe"
status could be used to investigate broader questions concerning
the processes of social diffusion and social change. Similarly,
gaining an understanding of what circumstances and why people
might attempt to hide their group membership (e.g., homosexuals,
signs of aging) will require us to seek research participants
outside the academy. As a starting place, we suggest that some
people may choose to align themselves with social groups that
are negatively evaluated because they reject the standards of
the "mainstream" (potentially as a result of feeling
rejected by it), and they wish to convey that they are not "one
of them." Other people may move toward an alternative group
identity because they do identify with that group's norms and
values, and they wish to publicly express their alignment with
it. The possibility that differing social motivations may
be crucial for joining different social groups or in different
members of the same group cannot be assessed without research
on actual members of such groups.
Just as important as
the social and demographic changes that are ongoing in society
are the technological changes that accompany them. These changes
will provide countless research ideas for enterprising students. For example, increasing automation of production
and so forth makes possible alternative ways of organizing work
and leisure, as well as altering the structure of the relations
between people. Perhaps the most significant change in this area
in the last 10 years, and one that will continue to develop, concerns
the new communications technologies such as e-mail and widespread
access to the internet. Increasing numbers of people are interacting
with one another by means of text-based computer-mediated communication
and standard on-line video links are not far off. Once again social
psychological research can make a contribution to our understanding
of the effects that these new technologies can exert on social
interaction and organization.
The proliferation of
communications media means that we are potentially inundated with
information on a scale not before known, leading to what one author
has referred to as the "saturated self" (Gergen, 1991).
Many people may experience the infinite choices provided by these
media as overwhelming and find the shifting skills required to
manage these technologies as psychologically stressful. More positively,
the range of choices provided by these media, and the Internet
in particular, means that people can channel and tailor them to
their own work, consumer, and entertainment needs. The day when
the mass media are as varied as the groups and individuals that
they address is not too far around the corner. The "agenda
setting" influence of the mass media may increasingly disappear
if individuals can set their own agendas to suit their
existing political preferences and tastes. Such flexibility may,
however, come at the cost of social fragmentation if individuals
increasingly withdraw from the real social world into their virtual
ones.
However, these virtual
worlds do offer new ways of being and relating to others. In cyberspace,
there are new possibilities afforded for identity construction
when freed from the constraints of time, distance, and personal
appearance. The Internet provides a new medium for interpersonal
contact that is no less intimate than face-to-face communication
and sometimes is more so (Lea & Spears, 1995). Indeed, these
new communications media may be experienced by some as personally
liberating in so far as they allow for increasing control of our
information consumption and our interpersonal relations.
Nevertheless, there is
also no guarantee that access to these technologies will be equally
distributed and that existing power and status gaps may be reproduced
in terms of differential access, with the opportunities provided
by them exacerbating the gap between the haves and the have nots.
Moreover, even for those persons who do have access, there is
some evidence that features of the Internet (anonymity and isolation)
can paradoxically reinforce social boundaries rather than break
them down. Although some researchers have argued that the relative
absence of social cues can undermine status differences and lead
to more equalized and democratic participation (e.g., Kiesler,
Siegel, & McGuire, 1984), this view is not universally shared.
Research in the tradition of the social identity model of deindividuation
effects that we discussed earlier suggests that such interaction
may be more bounded by social context and relational factors than
previously thought. Thus, according to this model, the visual
anonymity associated with such media can reinforce the impact
of social identities, social norms, and the operation of existing
power relations, compared to more face-to-face communication where
individual differences are more salient (Spears & Lea, 1994).
Simply because people interact with each other less directly than
in face-to-face communication, does not render an analysis in
terms of social psychological principles any less relevant or
applicable.
Although predicting the
future of any human endeavor can be a risky business, we have
pointed to what we believe will be important directions for social
psychological research in the future. By first examining important
existing threads of research, within an integrative framework,
we were able to project those strands forward to provide a peek
at what the social psychological quilt might look like in the
future. What can be confidently predicted is increasing theoretical
integration across the three traditional areas of social psychology
in terms of common mechanisms and a continuing concern with addressing
applied social problems as they emerge.
As such, students capable of sophisticated theory skills
will not only have a variety of opportunities from which to choose,
but also may be able to make a substantial impact on the serious
social problems that we will face in the next century.
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